Refund and Returns Policy
Max Autoland Ltd. is committed to ensuring customer satisfaction with our new and genuine industrial automation products. This policy outlines the conditions for returns and refunds.
30-Day Return Guarantee
You may return eligible items within 30 days from the order date for a full refund. This 30-day return guarantee applies only to in-stock products.
Eligibility for Refund
To qualify for a refund, returned items must meet the following conditions:
- The product must be unused, unopened, and in its original manufacturer packaging.
- All documents, manuals, and accessories must be included.
- The item must be in the same condition as received.
- Returns must be authorized by our sales team before shipment.
Non-Refundable Items
Please note that customized, special-order, or discontinued items are non-refundable.
Contact Us
If you have any questions regarding refunds or returns, please contact Max Autoland Ltd. at:
- Phone: +86 18030205725
- Email: manski@cambia.cn